My Diva's Closet Exceeded Even THIS Diva's Expectations!

My Diva's Closet

Did you ever get hooked on something and just want to have one in every style and color? Well, I do all the time and, what's worse, I usually try to actually buy one in every style or color — or at least enough until I am sick of the thing I once coveted.

In this case, it was cool looking cowgirl hats. I have a couple of expensive ones but I wanted some more playful ones. Why? I have no idea. I live in New York and I haven't seen a cowboy or cowgirl around here — ever!

I found My Diva's Closet through a search for cowgirl hats. The site was a great find and I love my hat and other things that I bought there. I also like the prices!

What the Site Sells

My Diva's Closet sells costumes, lingerie and club wear, shoes and boots, hosiery, makeup, wigs, and street wear. The selection isn't huge but it is unique and varied.

Navigation

The site is simple but inviting. They have a current photo of their specials and several smaller ones below. The oranges and whites of the site are relaxing and browsing is enjoyable.

There is a list of categories down the side that you can click on or you can search by keyword.

When you click a category, several small pictures come up with subcategory headings. Click to see all the offerings.

I like that they super enlarge their photos when you click on them giving you a great view of the item.

The descriptions are ample and buying is as simple as clicking to add to your cart.

You must check out the sale area. You can get great deals there. I was in awe. I was like a kid in a candy store picking out the low priced deals.

After you click to add to your cart, you will see it along with your shipping charge. I like that. No guess work at all. The shipping is quite reasonable too. They also give you an estimated delivery date with each item you add.

When you are done shopping, you will go to a standard Yahoo checkout area.

You have a choice of four shipping speeds. You will pick one and then fill in your address and phone number.

They accept MasterCard, Visa, and American Express. Fill in the card number and expiry and you are done.

You can also pay with a money order or check by postal mail.

You will get a confirmation on the screen and in email after paying online.

A shipping email will arrive quickly after that and you should have your order in under a week — or within the estimated delivery date time given.

My Experience

I loved the photos! They enlarge so I can see every detail. I couldn't help but browse the whole site. They have some great boots and shoes for very reasonable prices and their cowgirl hats are unique. They have a load of styles and colors. I liked their make up as well. Essentially, I just liked the stuff they were selling and liked the prices as well.

Checkout was amazingly painless. I chose ground shipping, the cheapest of the options. It was very fair at $6.50 for a $65 order. I now wish I had bought everything I liked at one time but I don't like to spend too much on a new site until I am sure I know that I am dealing with a reputable site.

This one is.

I paid by Visa and got my confirmation email. I received a shipping email a day or two later and the order was on my doorstep in five days.

The items were carefully packed. I bought a hat on clearance that could have easily been squashed but it was fully protected and intact.

Everything was as described and I didn't have to return anything. The only thing that that will be returning is me to shop again on the site!

Shipping and Returns

Shipping in the US is a flat $6.50 no matter how small or large the order. You never have to wonder how much you will have to pay in shipping fees.

I was not charged tax. I believe only residents of California will have to do so.

Shipping charges are very reasonable for ground UPS. You can opt for three faster deliveries for an added fee.

Costumes have a special set of return instructions due to the fact that people buy them, wear them, then return them. Refer to their policy on that.

Most items are returnable within 14 days as long as they aren't worn or used. Some items cannot be returned either for hygienic purposes or because they are a final sale.

If your return gets there after 14 days, you will be charged a 20% restocking fee.

Exchanges are accepted as well. You need to call the site and let them know what you want to exchange and they will set the item aside for you.

As usual, shipping is non-refundable.

Contact Info

Email: support@mydivascloset.com

Phone: 562-946-9768 11:00 AM - 6:00 PM PST, Monday - Friday

Mailing address:

My Diva's Closet, Inc.
13001 Los Nietos Road
Santa Fe Springs, CA 90670

Conclusion

This little site is chock full of fun and funky stuff. Prices are generally very reasonable and things could not have gone smoother when I made my order.

I give the site 4 stars. I loved everything I bought and I will be back to continue buying things I don't need because they're that darn cute and unique. The ONLY reason I didn't give it 5 stars is because I have not had one on one customer service experience so I can't say for sure that the reps are knowledgeable and polite. When I make my next order I will call and speak with someone and update if I feel an extra star is in order.

Recommended:
Yes

--P. Therre

 

 
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